Don’t see an answer to your question? Send us an email at info@HIGHFIVE.org.

Research indicates that organizations registered with HIGH FIVE® are improving the experiences of children participating in recreation and sports programs and enhancing the long-term success of their staff and organization.

The HIGH FIVE® logo symbolizes an organization’s “Commitment to Children”. You will find this logo on materials that HIGH FIVE® produces, as well as in recreation guides and other communications material produced by registered HIGH FIVE® organizations.

What does the logo stand for? The five stars represent the five principles of healthy child development: a caring adult, opportunities to play, make friends, master skills, and participate. When all of these elements of quality are present, the recreation or sport program will contribute to healthy child development.

Passwords are case sensitive. Click the 'forgot my password?' link on the login screen and the system will send you an email with your account information. If you are still having issues, click 'contact' for assistance. Technical support is available through email, and live chat options during business hours.

Online training is available to access for 365 days after purchase.* The product’s expiration date appears on your Learning Dashboard. You have 365 days to start the product. You will have access to the product until the product is updated or retired.

All purchases are non-refundable, non-transferable and have no cash value. Please contact info@HIGHFIVE.org if you have questions.

You can access online training from a desktop, laptop, tablet or mobile device.

We recommend a high-speed internet connection and one of the following browsers:

- Chrome (Windows, macOS, Android)
- Safari (macOS, iOS, iPadOS)
- Edge (Windows, macOS)
- Firefox (Windows, macOS, Linux)

Each of the online training includes a certificate of completion. When you have completed your mandatory requirements, you will immediately be able to download/print a certificate of completion which states your name, the date of training.